We understand that circumstances may change, and you may need to modify or cancel your order. However, please note that once an order has been placed, it is immediately forwarded to the supplier for processing and shipping. Therefore, any changes or cancellations need to be requested as soon as possible. Contact our customer support team, and we will do our best to assist you with your request.

We do our best effort to provide our customers with products that look the same as the pictures displayed on our website pages.

You can view your Shoppiom subscription information, including copies of your receipts on the Billing page

We do offer returns and exchanges. If you are not completely satisfied with your purchase, you can return the item within 7 days of receiving it. However, please note that certain conditions apply. The item must be unused, in its original packaging, and in the same condition as when you received it. You may be responsible for return shipping costs, and refunds or exchanges will be processed upon receipt and inspection of the returned item.

We strive to ensure the highest quality products are delivered to our customers. If you receive a defective or incorrect item, please reach out to our customer support within 7 days of receiving the order. Provide us with detailed information and, if possible, include photos of the item. We will investigate the issue and provide you with a suitable solution, which may include a replacement or refund.

Absolutely! Our customer support team is here to assist you. If you have any questions, concerns, or need assistance with your order, feel free to reach out to us via email or through our contact form on the website. We strive to respond to all inquiries within 24 hours and ensure your shopping experience is as smooth as possible.